The Andersen Partnership is looking to speak to experienced motor assessors, panel beaters and spray painters with a repairs and maintenance background to work for a leading Australian Motor Assessing organisation.
About the Role
Reporting to the Operations Manager, you will coordinate and undertake the delivery of assessment services on road and desktop on behalf of a range of clients in line with the company's customer service standards.
Key responsibilities
• Undertake the allocated assessment taking into account the type of accident, quoted repair and legislative requirements.
• Negotiate and communicate outcomes to vehicle owner/driver, our client and internal staff.
• Monitor and report on a managed repair process for large heavy motor vehicle or machinery losses.
• Prepare and submit total loss and written off vehicle reports in accordance our compliance requirements.
• Manage relationships with repairers to ensure quoted repair costs are fair and reasonable and meet the required standards.
• Maintain regular communication with the business Director on technical or customer service issues
You will have
• An automotive trade qualification in panel beating or spray painting.
• Experience in motor vehicle assessing, quoting or claims management with an emphasis on technical expertise (highly desired)
• Thorough knowledge of the insurance legislation as it applies to Motor Loss Assessing
• Proven ability to communicate and negotiate with clients and customers at all levels
• Proficient in self-management and prioritising of time working autonomously to reach required outcomes
• Intermediate computer and keyboard skills with attention to detail and the ability to prepare well-written reports
Benefits and culture
Join a close-knit team and help maintain a culture of positive thinking, high achievers. In return you will be rewarded with a competitive salary package, flexible working arrangements, growth opportunities and regular events.
For a confidential discussion about this role of to hear about other current insurance opportunities, contact Nathan Anning, QLD Manager on 0404 891 108 or send your resume direct to nathananning@andersenpartnership.com
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