Admin Assistant Company Overview: Join a dynamic and growing company dedicated to providing exceptional client service in Mackay, QLD. We specialize in teaming up with our clients to identify and reach their business, financial and lifestyle goals. Our team values collaboration, innovation, and a commitment to exceeding client expectations.
Position: Client Service Coordinator
Location: Mackay, QLD
Role Overview: As a Client Service Coordinator, you will be a key point of contact for our clients, ensuring their needs are met with professionalism and efficiency. You will coordinate all aspects of client interactions, from initial inquiries to ongoing support, ensuring a seamless and positive experience.
Key Responsibilities:
  • Manage client inquiries via phone, email, and in-person meetings.
  • Coordinate scheduling of appointments and services.
  • Maintain accurate client records and update information as necessary.
  • Act as a liaison between clients and internal teams to ensure timely resolution of issues.
  • Provide administrative support to the client service team as needed.
Skills and Qualifications:
  • Proven experience in a client service role, preferably in accounting or finance 
  • Excellent communication and interpersonal skills.
  • Strong organizational skills and attention to detail.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Proficiency in MS Office suite (Word, Excel, Outlook).
Additional Requirements:
  • Tertiary qualification in related area highly regarded 
  • Knowledge of Xero and MYOB is an advantage.
  • Ability to work independently as well as part of a team.
  • Competitive salary commensurate with experience.
  • Opportunity for professional growth and development.
  • Friendly and supportive work environment.
  • Convenient location in Mackay with accessible amenities.
Application Process: If you are enthusiastic about client service and have the skills to excel in this role, we encourage you to apply. Please submit your resume and a cover letter outlining your relevant experience and why you are interested in joining our team. Only candidates selected for an interview will be contacted.
Contact Information: Email: Phone: 3224 9313 Appy Now

Key Job Specs

  • Listed: 10 Jul 2024
  • Location: QLD Other
  • Work Type: Permanent / Full Time

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