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  • Client Service Assistant | Public Practice Accounting Firm
Client Service Assistant | Public Practice Accounting Firm As a Client Service Assistant, you will play a crucial role in ensuring their clients receive the highest level of service. You will be the first point of contact for clients, managing inquiries, scheduling appointments, and supporting their accounting team with various administrative tasks. Your excellent communication and organisational skills will contribute to the smooth operation of the firm.

Key Responsibilities:
  • Greet and welcome clients in a professional and friendly manner.
  • Manage phone calls, emails, and correspondence from clients.
  • Schedule and coordinate client appointments and meetings.
  • Maintain and update client records and databases.
  • Assist with the preparation and processing of client documents and reports.
  • Handle general office duties such as filing, scanning, and data entry.
  • Support the accounting team with administrative tasks as needed.
  • Ensure confidentiality and security of client information.
Qualifications:
  • Previous experience in a client service or administrative role, preferably in an accounting or financial services environment.
  • Excellent communication skills, both written and verbal.
  • Strong organisational and multitasking abilities.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Familiarity with accounting software is an advantage.
  • Ability to work independently and as part of a team.
  • High level of professionalism and attention to detail.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A supportive and collaborative work environment.
  • Training and mentorship from experienced professionals

Please send your resume to acraig@andersenpartnership.com or contact Alexandria Craig for more information. Appy Now

Key Job Specs

  • Listed: 20 Jun 2024
  • Location: Brisbane
  • Work Type: Permanent / Full Time

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02. Alex Craig

Alexandria Craig

Team Manager
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