Senior CSO/Office Manager Company Overview:

TAP has partnered with a reputable wealth management firm dedicated to providing exceptional financial advice and services to their valued clients.

With a commitment to excellence and a client-centric approach, our client strives to deliver comprehensive solutions that meet their clients’ financial goals.

We are currently seeking a highly motivated and skilled Senior Client Services Officer who's looking to step into an office management position to join their team and contribute to their continued success.

About the role:

As a Senior CSO/Office Manager, you will play a pivotal role in supporting the Financial Advisors while leading the junior team members, and ensuring the smooth operation of their wealth management services. 

Key Responsibilities:
  • Provide support to Financial Advisors in managing client caseloads and handling transactions.
  • Day to day management of staff
  • Manage diary appointments, respond to client queries, and fulfil advisor requests.
  • Prepare client documents for meetings, including Statements of Advice (SOA), Record of Advice (ROA), and advice disclosure documents.
  • Monitor revenue and commissions to ensure accurate payments and receipts.
  • Maintain and manage client data in the XPlan system.
  • Assist in ensuring compliance with regulatory protocols, building compliance standards, and practices.
  • Coordinate business development activities and follow up with prospective clients.
  • Collaborate with the Financial Advisor in arranging client meetings.
  • Contribute to general office administration tasks as needed.
About You:

To succeed in this role, you should possess the following qualifications, skills, and attributes:
  • Excellent planning and organizational skills to manage multiple tasks effectively.
  • Experience in a wealth management firm looking after HNW clients
  • Ability to work collaboratively in a team environment and support colleagues.
  • Results-driven mindset with a focus on achieving client satisfaction.
  • Well-developed verbal and written communication skills to interact with clients and colleagues.
  • Strong computer skills, including proficiency in Word, Excel, PowerPoint, and XPlan.
  • A diploma or relevant tertiary qualification would be highly regarded.
If you are a self-motivated individual with a passion for  wealth management, we would love to hear from you. 

Please contact Jade Vaughan on 0439 722 801 or at for a confidential discussion.

Note: Only shortlisted candidates will be contacted for an interview. Appy Now

Key Job Specs

  • Listed: 29 May 2024
  • Location: Brisbane
  • Work Type: Permanent / Full Time

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More information?

03. Jade Vaughan

Jade Vaughan

Senior Recruitment Consultant
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