Receptionist
The Role: We’re on the hunt for a Receptionist who’s more than just polished and professional, we want someone who’s proactive, people-focused, and ready to play a key role in shaping the client experience. This is not just a front desk role, it’s your launchpad into a career in financial services.
Key Responsibilities: - Greet clients, guests, and suppliers in a friendly and professional manner
- Manage incoming calls, emails, and inquiries; direct to the appropriate team members.
- Maintain a tidy and welcoming reception area
- Coordinate meeting room bookings and ensure rooms are presentable
- Receive and distribute mail, packages, and couriers.
- Assist with the preparation of client documents, packs, and correspondence.
- Support the administration team with data entry, scanning, filing, deeds and ad hoc tasks.
- Manage office supplies and coordinate reordering
- Assist in organising internal events, staff meetings, and client appointments.
- Ensure confidentiality and discretion at all times.
What You Bring: - Experience in a CA/CPA or Legal firm is highly advantageous.
- Exceptional communication skills and a professional presentation suited to a St Kilda Road firm.
- Strong MS Office skills; experience with accounting-specific software, CRM or client management systems (e.g., Xero Practice Manager, Salesforce, etc.)
- Ability to anticipate needs and keep the office running like clockwork.
The Perks: - Prestigious St Kilda Road address with easy tram access and parklands nearby.
- A sophisticated environment offering clear pathways into Client Services or Practice Management.
- A collaborative, high-standard team that values its support staff.
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