Workflow Coordinator / Business Support Officer

Workflow Coordinator / Business Support Officer Workflow Coordinator / Business Support Officer

About the Role

An exciting opportunity is available for an experienced Workflow Coordinator / Business Support Officer to join a well-established professional services firm.
Supporting the Business Services team and Partners, you'll play a key role in coordinating client workflow, managing year-end compliance processes and keeping the team organised and on track.

This is a varied role suited to someone who enjoys taking ownership, working across multiple priorities and being the person who keeps things moving.

Key Responsibilities

• Coordinate year-end compliance workflow and follow up outstanding client information.
• Act as a key point of contact for clients and respond to general queries.
• Prepare client jobs and documentation for accounting team members.
• Monitor workflow and proactively follow up on outstanding tasks and deadlines.
• Assist with ATO, ABR and ASIC requirements and client registrations.
• Maintain client records and electronic document management systems.
• Coordinate invoicing, reports and client documentation.
• Provide diary, meeting and general administrative support to Partners and the wider team.
• Assist with process improvements and help identify more efficient ways of working.
• Provide reception and wider office support when required.

About the Firm

You'll join an established professional services firm with a collaborative Business Services team and a strong focus on delivering quality client outcomes.

The role offers broad exposure across workflow, client service and business administration, making it a great opportunity for someone looking to expand their skill set.

The Person

You'll ideally have 3+ years' experience in a similar role, preferably within accounting or professional services.

We're looking for someone who is organised, proactive and highly detail-focused, with the confidence to manage competing deadlines and follow people up when required.

You'll be approachable and professional, comfortable dealing with clients and senior stakeholders, and someone who enjoys taking ownership rather than waiting to be told what to do.

Most importantly, this role offers genuine career progression for someone who is ready to take the next step and grow beyond their current responsibilities. Apply Now